Frequently Asked Questions
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1. How long have you been managing rental properties?
We are a locally owned property management firm with extensive experience managing
residential rental homes. Our approach is rooted in market expertise, operational consistency,
and proactive asset protection. We have been in the real estate business since 2015.
2. What areas do you serve?
We provide full-service property management throughout the metro Atlanta area and
surrounding communities.
3. What types of properties do you manage?
Our portfolio includes single family homes, townhomes, condominiums, and select small
multifamily properties.
4. How quickly can management begin?
Once the management agreement is executed and the property is rent ready, we can begin
management immediately.
5. How is rental pricing determined?
Rental pricing is based on a detailed market analysis that considers comparable properties,
demand trends, and seasonal factors. Our goal is to maximize long-term income while
minimizing vacancy.
6. When are owner payments issued?
Owner disbursements are issued electronically monthly or quarterly via direct deposit,
accompanied by a detailed financial statement.
7. Will I have access to financial reporting?
Yes. Owners receive comprehensive monthly or quarterly statements and year end tax
documentation through a secure online portal.
8. How are tenants selected?
All applicants undergo a rigorous screening process that includes credit evaluation, criminal
background checks, rental history verification, and income qualification.
9. What lease terms do you offer?
Standard lease terms are twelve months, though alternative terms may be considered based on
owner objectives and market conditions.
10. Can you assume management of a tenant-occupied property?
Yes. We regularly transition properties with existing tenants into our management portfolio.
11. How is maintenance handled?
Maintenance requests are submitted electronically and addressed promptly using qualified
vendors. We prioritize preventative care and cost-effective solutions while keeping owners
informed.
12. Are inspections conducted?
Yes. Detailed move in and move out inspections are completed, and periodic inspections may
be performed to ensure the property remains in excellent condition.
13. How are utilities managed?
Tenants are responsible for placing utilities in their name unless otherwise specified.
14. What insurance coverage is required?
Owners are required to maintain a landlord insurance policy appropriate for rental properties.
15. Is renters insurance required for tenants?
Yes. All tenants are required to carry renters insurance for the duration of the lease.
16. What occurs prior to tenant move in?
Before occupancy, the lease is finalized, funds are secured, and the property condition is
professionally documented.
17. How is property condition documented?
A detailed inspection with photographic and video documentation establishes the baseline
condition of the property at move in.
18. How are move out charges handled?
Following move out, the property is evaluated against its documented condition. Any charges
beyond normal wear and tear are handled in accordance with state regulations.
19. How are late payments addressed?
Rent payment terms are clearly defined and consistently enforced. When necessary, legal
remedies are pursued in compliance with state law.
20. Do you oversee evictions?
Yes. We manage the eviction process on behalf of the owner. Court costs and legal fees are the
responsibility of the owner.
21. How involved will I be as an owner?
Owners retain full visibility and decision-making authority while we manage day-to-day
operations.
22. Will I receive copies of leases and documents?
Yes. Owners receive executed copies of all leases and related documentation.
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